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FAQ

How does your 1 year warranty work?

Our 1 year warranty is applicable for gadgets and devices provided by Sannarita. 

We offer a lifetime warranty for $5 on all gadgets and devices. We are only able to process lifetime warranty items with a receipt.

What are your 30 day money back guarantee terms?

All customers have 30 days for returns on unused items and have been approved by Sannarita for a refund. Once the 30 days have passed, Sannarita is not held liable for refunds.

Shipping terms 

Sannarita orders are filled and then shipped to anywhere in the United states in an average of 5-10 business days. Excluding weekends, holidays, and natural disasters that may delay shipping.

Do you offer exchanges?

We focus on providing straightforward returns for our customers' convenience.

What happens if my order arrives damaged or incorrect?

If you receive a damaged item due to manufacturer defects, please contact us via email: support@sannarita.com so we can promptly address the issue.

Are there any items that cannot be returned?

Please note that items cannot be returned if they have been used, damaged, or exhibit normal wear and tear.

What is your return policy?

For comprehensive assistance and detailed information, please refer to our returns policy.

Can I track my order?

For information, please contact us via email: support@sannarita.com

Do you ship internationally?

We are pleased to offer international shipping services.

How do I initiate a return?

For comprehensive assistance and detailed information, please refer to our returns policy.

Is there a restocking fee for returns?

To ensure continued quality and service excellence, please note that a restocking fee applies to returned items.