Returns & Exchanges
Our Commitment To Customer Satisfaction
At Sannarita, we take pride in creating handcrafted and personalized products designed to be treasured for years to come. We want you to love your purchase and are committed to providing a fair and transparent returns process.
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Return Eligibility
Eligible products may be returned within 3 days of delivery.
Items must be:
- Unused
- Unwashed
- In original condition
- In original packaging
Personalized & Custom Products
Because personalized items are created specifically for each customer, these products generally cannot be returned due to:
- Customer spelling errors
- Design choices
- Personal preference
- Custom artwork submissions
Damaged Or Incorrect Orders
If your order arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 3 days.
Include:
- Order number
- Photos
- Description of issue
Exchanges
Eligible exchanges may be available for non-personalized products.
Refund Processing
Approved refunds are processed back to the original payment method.
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