Privacy policy

This Privacy Policy describes how sannarita.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@sannarita.com or contact support 470-917-0091 for further detailed information.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: shared with our processor Shopify.

• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Order information

• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: collected from you.

• Disclosure for a business purpose: shared with our processor Shopify 

• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;

• The performance of the contract between you and the Site;

• Compliance with our legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Privacy Policy for Sannarita (California Consumer Privacy Act - CCPA)

This Privacy Policy for Sannarita applies specifically to residents of California and is intended to comply with the California Consumer Privacy Act (CCPA).

Categories of Personal Information Collected We collect the following categories of personal information from our customers:

• Identifiers such as name, email address, postal address, and phone number.

• Customer records and purchase history.

• Internet or other electronic network activity information, including browsing history and interactions with our website.

• Geolocation data, if enabled.

• Inferences drawn from the above information about your preferences and characteristics.

Purposes for Collecting Personal Information We collect and use your personal information for the following purposes:

• To process and fulfill your orders and purchases.

• To communicate with you, including providing customer service and support.

• To personalize your shopping experience and provide relevant product recommendations.

• To improve our website, services, and offerings.

• To comply with legal obligations and protect against fraudulent or illegal activities.

Disclosure of Personal Information We may disclose your personal information to third parties for business purposes, including service providers who assist with website hosting, data analysis, payment processing, and marketing. We do not sell your personal information to third parties for their own marketing purposes without your consent.

Your CCPA Rights As a California resident, you have the following rights regarding your personal information:

• Right to Know: You have the right to request disclosure of the specific pieces of personal information we have collected about you and the categories of personal information we have sold or disclosed for a business purpose in the last 12 months.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, such as by denying goods or services, charging different prices, or providing a different level or quality of goods or services.

Exercising Your CCPA Rights To exercise your rights under the CCPA, please contact us at support@sannarita.com or 470-917-0091. We may need to verify your identity before processing your request, which may require additional information to confirm your identity.

Additional Information For more detailed information about our data practices and how we handle your personal information, please review our full Privacy Policy. If you have any questions or concerns about this CCPA Privacy Policy or our data practices, please contact us using the information provided.

This Privacy Policy was last updated on 06/17/2024. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting.

Privacy Policy for Sannarita

Thank you for visiting Sannarita. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your information when you visit our website or make purchases from us.

Categories of Information Sold We may collect and sell the following categories of information:

• Contact information such as your name, email address, and phone number.

• Purchase history and transaction details.

• Site usage information, including your interactions with our website and advertisements.

Information About Your Use of the Site, Your Purchases, and Email Address Associated with Your Purchase We collect information about your interactions with our website, your purchases, and the email address associated with your purchase to improve your shopping experience and provide personalized offers and recommendations.

Opt-Out Instructions If you wish to opt-out of the sale of your personal information, please contact us at support@sannarita.com or 470-917-0091. Please note that opting out may affect your ability to access certain features and services.

Sale of Information of Minors We do not sell the personal information of minors under the age of 16 without affirmative authorization.

Financial Incentives We may provide financial incentives, such as discounts or rewards, in exchange for the sale of personal information. The nature and value of these incentives will be clearly disclosed.

For more information about how we handle your personal information, please review our full Privacy Policy. If you have any questions or concerns, please contact us at support@sannarita.com. Your trust is important to us, and we are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience at Sannarita.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Privacy Policy for Sannarita (California Consumer Privacy Act - CCPA)

This Privacy Policy for Sannarita applies specifically to residents of California and is intended to comply with the California Consumer Privacy Act (CCPA).

Categories of Personal Information Collected We collect the following categories of personal information from our customers:

• Identifiers such as name, email address, postal address, and phone number.

• Customer records and purchase history.

• Internet or other electronic network activity information, including browsing history and interactions with our website.

• Geolocation data, if enabled.

• Inferences drawn from the above information about your preferences and characteristics.

Purposes for Collecting Personal Information We collect and use your personal information for the following purposes:

• To process and fulfill your orders and purchases.

• To communicate with you, including providing customer service and support.

• To personalize your shopping experience and provide relevant product recommendations.

• To improve our website, services, and offerings.

• To comply with legal obligations and protect against fraudulent or illegal activities.

Disclosure of Personal Information We may disclose your personal information to third parties for business purposes, including service providers who assist with website hosting, data analysis, payment processing, and marketing. We do not sell your personal information to third parties for their own marketing purposes without your consent.

Your CCPA Rights As a California resident, you have the following rights regarding your personal information:

• Right to Know: You have the right to request disclosure of the specific pieces of personal information we have collected about you and the categories of personal information we have sold or disclosed for a business purpose in the last 12 months.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, such as by denying goods or services, charging different prices, or providing a different level or quality of goods or services.

Exercising Your CCPA Rights To exercise your rights under the CCPA, please contact us at support@sannarita.com or 470-917-0091. We may need to verify your identity before processing your request, which may require additional information to confirm your identity.

Additional Information For more detailed information about our data practices and how we handle your personal information, please review our full Privacy Policy. If you have any questions or concerns about this CCPA Privacy Policy or our data practices, please contact us using the information provided.

This Privacy Policy was last updated on 06/17/2024. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools'' or “Preferences'' menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: 06/17/2024