Shipping Information

Shipping & Delivery Information

At Sannarita, every order is carefully prepared with attention to detail and quality. Because many of our products are handmade, personalized, or custom crafted, processing times may vary depending on the complexity of your order.

Our goal is to provide clear communication throughout the fulfillment process so you know exactly what to expect from the moment your order is placed until it arrives at your doorstep. Clear shipping information helps set expectations and build customer confidence.

 

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Order Processing Times

Processing time refers to the time required to prepare your order before it ships.

Typical processing times may vary depending on:

  • Product type
  • Personalization requests
  • Embroidery complexity
  • Wood engraving requirements
  • Seasonal demand
  • Holiday order volume

Most orders enter production shortly after purchase.

Business days do not include weekends or major holidays.

Handmade & Personalized Products

Many Sannarita products are handcrafted and made specifically for each customer.

Examples include:

  • Personalized embroidery
  • Monogrammed gifts
  • Applique designs
  • Custom wood signs
  • Engraved décor
  • Business logo embroidery
  • Seasonal personalized products

These products often require additional production time before shipment.

Because each item is individually crafted, production times may differ from mass-produced retail products.

Shipping Methods

Shipping options are displayed during checkout.

Available options may include:

  • Standard Shipping
  • Expedited Shipping
  • Priority Shipping

Availability may vary depending on:

  • Product size
  • Order destination
  • Shipping carrier
  • Current shipping conditions

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing tracking information.

Tracking allows you to monitor:

  • Shipment acceptance
  • Transit updates
  • Delivery progress
  • Estimated delivery dates

You may also track eligible orders through your Sannarita account.

Providing tracking information helps customers stay informed throughout the delivery process.

Shipping Carriers

Sannarita may utilize trusted shipping carriers including:

  • USPS
  • UPS
  • FedEx
  • DHL

Carrier selection may vary depending on destination, package size, and service availability.

Shipping Delays

Although we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances outside our control.

Examples include:

  • Severe weather
  • Carrier disruptions
  • Holiday shipping volume
  • Customs processing
  • Natural disasters
  • Incorrect shipping information

Delivery estimates are not guaranteed.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is entered:

  1. Contact us immediately.
  2. We will attempt to update the address before shipment.
  3. Once an order ships, address modifications may be limited by carrier policies.

Address corrections are easiest before fulfillment begins.

Lost, Delayed, or Missing Packages

If your package appears delayed or cannot be located:

  1. Review tracking information.
  2. Verify the shipping address.
  3. Check with household members or neighbors.
  4. Contact the shipping carrier.

If additional assistance is needed, contact our support team and we'll gladly help investigate the shipment.

International Shipping

International shipping availability may vary by destination.

Customers are responsible for:

  • Customs fees
  • Import duties
  • VAT taxes
  • Country-specific import requirements

Delivery times for international orders may be longer than domestic shipments.

Holiday Shipping

During major shopping seasons such as:

  • Halloween
  • Thanksgiving
  • Christmas
  • Valentine's Day
  • Mother's Day
  • Father's Day

processing and shipping times may increase due to higher order volume.

We encourage customers to place holiday orders early whenever possible.

Large & Bulk Orders

Bulk and business orders may require additional production time.

Examples include:

  • Corporate gifting
  • Realtor closing gifts
  • School orders
  • Church events
  • Team apparel
  • Employee appreciation gifts
  • Wedding favors

For bulk order timelines, please contact us before placing your order.

Questions About Shipping?

We're always happy to help.

If you have questions regarding shipping, delivery estimates, tracking information, or special order requirements, please visit our Contact Us page and our team will assist you as quickly as possible.

Thank you for supporting Sannarita, a family-owned business dedicated to creating meaningful handmade products for homes, families, businesses, and special occasions.